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Machinary Trade Ltd
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Home / FAQs

FAQs

Frequently Asked Questions (FAQs) – Machinary Trade Ltd

1. What products do you offer?

We supply a wide range of machinery and equipment including tractors, lawn mowers, combine harvesters, backhoe loaders, skid steer loaders, excavators, dump trailers, food trucks, shipping containers, and industrial scrap materials like copper wire, aluminum, and lead battery scrap. We also provide wood pellets and kiln-dried firewood.

2. Do you deliver internationally?

Yes, we deliver worldwide. Delivery times and shipping charges may vary depending on the destination and type of product. Customers are responsible for customs duties, taxes, or import fees.

 

3. What payment methods do you accept?

We accept bank transfers and other secure payment methods as agreed during order confirmation. Full payment is usually required before shipment unless otherwise discussed.

 

4. What is your refund policy?

Products can be returned within 14 days if they are unused and in original packaging. Damaged or defective products must be reported within 7 days of delivery. Refunds or replacements will be processed promptly.

 

5. Do you provide warranties on your products?

Yes, all machinery and equipment are inspected for quality before dispatch. Specific warranty terms may vary depending on the product. Customized or made-to-order items may have limited warranty coverage.

6. How can I get support after purchase?

Our customer support team is available via email or WhatsApp to assist with product inquiries, operational guidance, or after-sales support.

7. Can I get a quotation for bulk orders?

Absolutely. Contact us directly with your product list and quantity, and we will provide a competitive quotation tailored to your requirements.

8. Do you handle custom orders or special requests?

Yes, we can source or customize machinery and equipment based on specific requirements. Please contact us to discuss your needs.

9. How do you ensure product quality?

All products are carefully sourced, inspected, and tested before shipment. We work only with trusted manufacturers and suppliers to ensure durability, performance, and reliability.

10. Can you assist with shipping and logistics?

Yes, we provide guidance on packaging, shipping, and logistics for all orders. Our team can help you choose the best transport method and track your shipment until delivery.

About Us

Machinary Trade Ltd is a German-based company dedicated to providing high-quality machinery, agricultural equipment, industrial scrap, and trading solutions to customers worldwide.

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Category

  • Agricultural Machinery
  • Commercial Equipment & Machinery
  • Energy Chemicals
  • Metals & Metal Product
  • Vehicles & Transportation
  • Rubber & Plastics

Brand

  • Kubota
  • John Deere
  • CAT
  • Massey Ferguson Tractors
  • Shipping Containers
  • Combine Harvester

Contact Us

Tiergartenweg 3, 17192 Schloen-Dratow, Germany

info@machinarytradeltd.com

info@machinarytradeltd.com

info@machinarytradeltd.com

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